Description

Summary

The Role

Arriba Abajo is a Cantina-themed Bar and Restaurant, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and Residents.

As the Assistant Restaurant General Manager, you will be responsible in supporting the efficient running of the Restaurant in line with Hyatt's international corporate strategies and brand standards, whilst meeting employee, guest and owner expectations. Reporting directly to the Restaurant General Manager, you will supervise and manage the day to day operations as well as supporting the team to achieve our purpose.

Some of the responsibilities include:
• To support in representing the Hotel Food & Beverage (Restaurant) function on behalf of the hotel.
• To support the Restaurant General Manager and Director of Outlets in staffing, scheduling and training of staff.
• To assist in coordinating special events.
• Ensure that all employees deliver the brand promise and provide exceptional guest service at all times.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, Arriba Abajo, a 13,000 sq ft. indoor and outdoor oasis as well as 5 th Street Diner + Royale Room, a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box.

The Benefits & Perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications

• 2+ years of hotel supervisory/managerial experience; F&B management preferred
• Strong leadership, people management, and decision-making skills
• Excellent communication and interpersonal abilities
• Proven attention to detail with high-quality operational and administrative outcomes
• Solid understanding of business needs, financial reporting, and productivity
• Knowledge of hotel operations, restaurant service, and food/beverage (wine, spirits, beer)
• Proficiency with MS Office, POS, payroll, and systems such as Evention or Dimension
• Ability to train and develop team members at all levels
• High energy, entrepreneurial mindset, and motivational leadership style
• Flexibility to work weekends, holidays, and varied schedules
• Commitment to exceptional guest service and hospitality experiences

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.