Description

Overview

The Golf Operations Manager assists the Assistant Golf Professional with activities relating to the management and operation of Cowboys Golf Club and provides friendly customer service and golfing expertise to members and guests each day.

Experience Required

Associates degree or two years related experience and/ or training, or equivalent combination of education and experience.

1-2 years prior golf course operations experience preferred.

Knowledge and understanding of typical golf course operations procedures.

Ability to pay attention to details.

Strong leadership skills.

Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.

Value all staff members.

Ability to manage multiple tasks in a fast-paced environment.

Ability to work in a team environment.

Lifting and carrying items that are sometimes greater than (50) pounds.

Essential Responsibilities

Ensure daily operations of the Golf Department are carried out in a professional and efficient manner.

Maintain a professional appearance and a positive, upbeat attitude providing excellent customer service.

Daily supervision of all outside service staff as well as assisting the Director of Golf and Assistant Golf Professional in daily tasks.

Marketing and promotion of all Golf related events.

Manages the daily opening and closing of golf operations checklist.

Performs Player Assistant/Quarterback roles as needed.

Ensure a consistent and excellent player experience by being responsive, following up in a timely manner, and following through commitments.

Facilitate day of tournament execution for outings and tournaments to ensure a great experience and the desire for those groups to return.

Ensure the golf cart fleet is well maintained and cleaned daily per Cowboys Golf Club standard operating procedures.

Assist in all outside operations.

Experience with computer use with proficiency in Microsoft Office software.

Self-motivated with a service and customer focused attitude.

Assist with rental club procedures including weekly and monthly inventory.

Positive and proactive supervisory, leadership, management, and coaching skills.

Perform other daily tasks assigned by the Director of Golf and Assistant Golf Professional.