Description

LOCATION: Baylor Medical Center, Garland/McKinney, 5252 W University Dr, McKinney, 75071

DEPARTMENT: Case Management, Manager Comprehensive Care, Social Worker MSW

SHIFT: Fulltime, Monday thru Friday, Days

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

The Manager Comprehensive Care Management in Social Work oversees activities and staff. They assess and coordinate patient care across the continuum. This includes case management, social work, utilization review, and care coordination. The goal is to achieve optimal clinical and quality outcomes. They manage care and resources to reduce unnecessary utilization.

Essential Functions of the Role

• Provides administrative, technical, and clinical management of assigned staff. This includes hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.
• Ensures patient care needs are met and treatment plans are executed properly. Coordinates and helps solve problems related to care coordination, discharge planning, case management, and utilization review. Monitors processes and systems for efficient service delivery. Establishes tools, processes, and systems to optimize case management.
• Develops structures, relationships, and processes to help physicians, pharmacists, nurses, social workers, and other health professionals. This facilitates participation in multidisciplinary care planning, care delivery, and discharge planning.
• Ensures appropriate scope of practice by staff. Ensures subordinates know key ethical standards like confidentiality, informed consent, conflicts of interest, dual relationships, boundary issues, documentation, consultation, referral, and end of services.
• Develops meaningful performance measures to assess the quality, effectiveness, and efficiency of operations. Provides administrative, technical, and clinical management of assigned staff under industry best practices. This includes hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.
• Develops and implements standardized policies for efficient operations and optimal patient care. Ensures compliance with institutional policies and regulatory requirements.

Key Success Factors

• Knowledge of care coordination, discharge planning, case management and utilization review.
• Knowledge of human behavior, performance, differences in ability, personality, interests, and psychosocial methods. Understanding the assessment and treatment of behavioral and affective disorders.
• Know the standards and methods to restore or enhance social, psychosocial, or bio-psychosocial functioning of people, couples, families, groups, organizations, and communities.
• Relational skills to interact with a wide range of constituencies.
• Verbal and written communication skills.
• Skill in the use of personal computers and related software applications.
• Ability to develop structures, relationships, and processes to deploy multidisciplinary care planning, care delivery, and discharge planning.
• Ability to standardize policies, procedures, and programs.
• Ability to help people in recognizing and solving problems.
• Ability to supervise, train, motivate, give guidance to staff and ensure the clinical aptitude of staff.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

• EDUCATION - Masters'
• MAJOR - Social Work
• EXPERIENCE - 5 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP): Must have LCSW, LMSW, or LMSW-AP.