Description

Job Summary

The Nurse Leader plays a vital role in delivering exceptional healthcare services to the RIT student population the Student Health Center. This position offers the unique opportunity to serve as a clinical leader, operating at the forefront of their licensure.

Reporting directly to the Associate Director of Clinical Services, the Nurse Leader provides primary care, emergency services, and health education, emphasizing personal health awareness to enhance student success. Additionally, the Nurse Leader will provide essential leadership and supervision to the medical office assistants, ensuring that services uphold the highest standards of care and professionalism.

Job Responsibilities

Independently triage patients via phone, patient chat and in-person interactions:

• Assess and evaluate student symptoms, reactions, and progress to determine appropriate disposition.
• Intervene directly using sound principles of nursing practice; or consult the appropriate care provider; or schedule provider appointment as needed.
• Provide home care advice and patient education.
• Assess wounds and determine appropriate dressing.
• Provide first aid and respond to walk-in emergencies (i.e. anaphylaxis).
• Determine immunization and tuberculosis status, administer appropriate immunizations using standing orders.
• Utilize standing orders for minor acute illness where appropriate.

Support the clinical team in scheduled visits:

• Prepare and support patient appointments with NP/PA/MD.
• Provide for patient care, comfort and safety during visits.
• Maintain accurate and complete documentation of all interactions using electronic medical record.
• Collect and prepare lab specimens (phlebotomy skills).
• Provide education and counseling during clinical interactions;
• Administer medications/immunizations/therapeutic and/or diagnostic procedures per provider order or protocol.
• Assist in monitoring patient flow, participate in maintenance of clinical areas/equipment.
• Delegate appropriate tasks to medical assistants.
• Follow up on radiology and laboratory reports.

Leadership and Supervision:

• Supervise Medical Office Assistants
  • Complete performance appraisals and make recommendations to the Associate Clinical Director regarding allocation of merit raises
  • Assign schedules, manage time off requests
  • Monitor and approve Kronos timesheets
  • Responsible for the on/off boarding and ongoing mandatory departmental training.
  • Identify and respond to performance issues; implement improvement plans when indicated

Participate in professional development and learning opportunities for self and team, including, but not limited to:

• Formal nursing professional development.
• Team building within Integrated Health Services.
• Participation in department, division or university committees.
• Health Education program planning or implementation.

Required Qualifications

Education:

• Bachelor's degree in Nursing and professional license as a Registered Nurse

Experience:

• Minimum of 3-5 years of nursing experience with 1 year of relevant supervisory experience

Skills:

• Ability to work in a fast-paced environment and be a self-starter.
• Proficient in triage, immunizations, assessment of emergency situations, and phlebotomy.
• Ability to complete responsibilities requiring standing and walking with light lifting.
• Ability to work independently and collaboratively as a team.
• Manage confidential and private health care and personnel information per university and professional standards.
• Competence using electronic medical records, word processing, email, and electronic calendaring software.
• Ability to prioritize tasks effectively.
• Effective interpersonal, written, and electronic communications skills, including the ability to convey complex information in accessible terms to diverse or multicultural audiences.
• Leadership skills to effectively lead and motivate a team of nurses and other healthcare staff.
• Critical thinking and problem-solving skills to address complex healthcare situations and make informed decisions.
• Emotional intelligence and empathy to provide compassionate care and support to patients and their families.
• Knowledge of regulatory requirements and standards related to nursing practice.
• Continuous learning mindset to stay updated with advancements in healthcare practices and technologies.
• Conflict resolution skills to handle interpersonal conflicts and demanding situations within the healthcare setting.
• Ability to adapt to change and remain resilient in the face of challenges.
• Strong organizational skills to manage workflows, schedules, and resources effectively.
• Commitment to promoting patient safety, quality improvement, and evidence-based practice.
• Understanding of diversity, equity, and inclusion principles to ensure equitable healthcare delivery.
• Knowledge of ethical principles and professional standards governing nursing practice.
• Knowledge of Deaf culture, American Sign Language (ASL), or willingness to learn.

Preferred Qualifications

• 2 years outpatient experience, college health experience preferred.
• Experience with telephone triage.

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.