Description

Cypress Creek Pet Care is hiring a Client Service Representative!

Reports to: Practice Manager and Lead Client Service Representative

Responsibilities include but are not limited to:

• Provide excellent customer service to clients and patients in person and over the phone.
• Check in/out patients and schedule appointments
• Process invoices and collecting payments
• Manage the cash drawer
• Assisting with maintaining accurate medical records
• Provide support to team as needed

Requirements:

• Veterinary experience is required
• Required knowledge of general office practices and procedures, receptionist and telephone techniques.
• Ability to perform clerical work with speed and accuracy
• High school diploma or equivalent required
• Experience with veterinary medical terminology and procedures.
• Experience with computers, veterinary software, and multi-line telephone system
• Excellent communication and customer service skills.

About the Hospital

Cypress Creek Pet Care is a small animal practice located in Cedar Park, Texas providing high quality, dedicated care for every patient. Offering primary, emergency, and boarding services. Our hospital has a collaborative team and is committed to a positive work environment. We pride ourselves on compassionate care and high standards of medical excellence.

Join our tenured team of doctors, nursing staff and compassionate front office to ensure clients and patients are getting the best in veterinary medicine care

We are open Monday - Friday, 8:00am - 6:00pm and Saturday, 8:00am - 12:00pm

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• FREE CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance